Over the last 18 months, Inchcape has redeveloped its world of ports and has been focused on improving shipping services worldwide. This provides clients with an unmatched level of transparency and intelligence. Since the launching of the port world in 2007, it has been there online since then. The service was meant to improve operations and make them more efficient. Customers had requested a dataset for their chartering team. Therefore they needed a solution that would serve as a single source of data for all clients, ship managers, and shipping companies. Since its installation, the service has been of more significant help in improving shipping services.
Inchcape offers a global solution to clients in the maritime sector with products that support landside and marine operations. The company has utilized its global network to its customers and has access to many global points where its survey teams are situated. With the company offering quality shipping services, customers are sure that their vessels are well taken care of without any itch. Inchcape provides landside commercial services, humanitarian logistics, offshore support, and other related marine services.
As a marine surveyor, the company has invested in modern technology where its operations and services are gaining clients each day. Frank Olsen states that the company operates uniquely and has a single-minded aim to improve the shipping sector’s services. The company’s activity revolves around port and ship and has a transparency initiative to build and create a good relationship with its customers, thus improving its services. This has resulted in improved customer satisfaction and increased trust from the customers.
Company’s Role in the Shipping Industry
Inchcape Shipping Services has an extensive network that offers port intelligence and provides data directly from the company’s global agency network. A centralized team of analysts verifies the information. The team is managed by a master mariner whose role is to coordinate and ensure that practical issues are taken care of. The company’s partners and clients have built trust due to its quick replies and complex response towards issues. Apart from improving the user interface, Inchcape has split into four modules with new features that enhance competitive advantage.
The company’s port performance module and estimator module has helped community operations and marine surveyors benchmark and plan ways to improve its service delivery. These modules have enabled charterers to perform in most of their operations by combining vessel compatibility and restrictions. Inchcape Shipping Services has also invested in new features used in selected regions, countries, and other compatible locations that may apply for a specific vessel.
Freeing up Precious Time
The company’s port dataset and vessel database are combined to save time and allow chartering teams to use much of their time in unlocking business advantages. Its online services help in collecting and updating information, thus becoming a huge step in saving time. Inchcape has also integrated the vessel tracking system to monitor the vessels’ departures and arrivals into the port. Geofencing has also enabled reducing all locations’ ambiguity to track vessel lineup and congestion in the port. The company’s algorithm also allows it to predict the type and quantity of cargo carried.
The shipping sector has grown tremendously, with the marine surveyor taking a massive role in improving the industry. Shipping companies have trusted the company for their quality services, which guarantee customer satisfaction. It has made it easier for the ship owners to easily monitor their vessels without worrying about their security and offloading cargo. Inchcape leadership believes that the company will expand in the coming years and spread in all regions across the globe. Inchcape has made the industry sector to boost its transparency and be unique to its esteemed customers.
Rachael Villam is a certified crypto zealot, finance writer, and a steady swing trader. She is passionate about blockchain’s capacity to transform cities, commerce, and the entire banking system as we know it. Dune bashing, camping, and working with kids are his non-crypto interests.